To add an email account to your iPhone or iPad you will need to have the following information to hand:
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Username:
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Your email address, eg. will@mycompany.com
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Password:
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Your password as provided by INDIGO
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Incoming Mail Server/Hostname:
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As provided by us, usually your domain, proceeded by mail. eg: mail.mycompany.com |
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Outgoing Mail Server/Hostname:
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Same as above |
To add the account on your IOS device:
- Locate and open the 'Settings' app on your device. This is the one with the grey cog icon.
- In the 'Search' section type add account and then tap on the 'Add Account' result that appears
- Enter your email address when prompted and click Next
- Click 'Add Other Account' from the list of providers shown
- Click 'Mail Account' from the options shown
- Complete the fields shown and click 'Next'. You can enter whatever description you like but it will usually be autocompleted with your email domain name.
- On the screen that follows, firstly ensure that the 'IMAP' option is selected, before completing the information as shown in the screenshot below, using the information provided by INDIGO.
Important: If required to enter Mail Server/Hostname fields then do so as below and enter the same information for both Incoming and Outgoing mail servers.
- Click 'Next' and wait for the process to complete.
- Once completed click 'Done' and then navigate to your Mail app to confirm you can send and receive email
